Shipping policy
Shipping Policy
Shipping Policy – The Native Garden
At The Native Garden, all products sold through our store are delivered digitally.
1. Digital Delivery
All orders are processed immediately after successful payment.
Customers receive instant access to the purchased digital product directly after checkout or via the email address provided during purchase.
2. Delivery Time
Digital delivery is usually immediate.
In some cases, delivery may take a few minutes depending on payment confirmation and system processing.
3. If You Do Not Receive Your Order
If you do not receive your digital product after purchase, please contact us by email at:
Please include:
-
your order number
-
the email address used during checkout
Our support team will verify your order and assist you as soon as possible.
4. Incorrect Email Address
Customers are responsible for providing a correct email address at checkout.
We are not responsible for delivery issues caused by incorrect email information entered by the customer.
5. Technical Issues
If you experience technical issues accessing your digital product, contact us by email and we will assist you.
6. Contact Information
For shipping or delivery support:
The Native Garden
Email: ivangonti.store@gmail.com